Shipping Policy
Introduction
Sterling Infoways offers a variety of IT infrastructure products and services. Below is our shipping policy for physical products.
Shipping Locations
- Coverage: We ship products to addresses within [Your Country] and select international locations.
- Exclusions: Certain areas may be excluded from our shipping coverage.
Shipping Costs
- Standard Shipping: Shipping costs are calculated based on the delivery location and order size. You will be informed of the shipping cost at checkout.
- Expedited Shipping: Expedited shipping options are available at an additional cost.
Delivery Times
- Processing Time: Orders are processed within 1-2 business days.
- Delivery Time: Estimated delivery time is [number] business days from the shipping date. This may vary based on location and shipping method.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.
Delivery Issues
- Damaged Items: If you receive a damaged or defective item, please contact us within 7 days of delivery to request a replacement or refund.
- Missing Orders: If your order is missing or delayed beyond the estimated delivery time, contact us for assistance.
Contact Us
For any shipping-related inquiries, please contact us at support@sterlinginfoways.com.